Case Study: NJ Transit Streamlines Paratransit Reservations and Fare Collection with Web-based Solutions

Challenge

Getting a written case study approved was always a challenge with public transit agencies.

Solution

Collaborate with an industry publication to highlight the positive features NJ Transit implemented to provide their paratransit customers better service through real-time updates, online fare payments and reservations.

Outcome

Got a case study from an agency that had, in the past, always refused to agree to approving a story. Since it was in a publication, it was also available as a download to generate leads.